Your plan sets how many contacts you can view: 50 on Starter, unlimited on Pro and Team. Once the limit is reached, new contacts are not lost.
What happens
- The visitor fills in the form and gets the usual confirmation.
- The contact is kept on hold: your Contacts page shows how many contacts are waiting, without their details (no list, no export, no API).
- You are notified, at most once a day.
Getting them back
As soon as your plan allows it (switching to Pro or Team), contacts on hold are unlocked in the order they arrived.
How long they are kept
- Up to 200 contacts can wait; beyond that, your card’s form refuses new submissions.
- A contact left on hold for more than 90 days is permanently deleted.